Privacy Policy and Cookies

This privacy policy was issued on May 31th 2022 by DT Fincap d.o.o., registered at the state Company Register of Slovenia, registration number 6835643000 (hereafter: »the company« »we«).

In this privacy policy, we describe which personal information we collect and how we collect it when you visit or make a purchase from our website https://www.artstudio-rdt.com (the »site« the »website«). We also specify for what purposes we collect, use, store, disclose and transfer personal information. This privacy policy also describes our means of communication with you, the usage of cookies, and the possible use of services from third-party service providers on our website.

We collect your personal data for purposes stated in this privacy policy to provide you with a user-friendly and efficient service. Please read this privacy policy before you start using our website. By using our website, you agree to the collection and use of information in accordance with this privacy policy.

Type of Information We Collect

Any information you enter on our website or provide us in any other way is collected and stored. We may also collect the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer, connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, including name, email, password, communications, payment details including credit card information, comments, feedback, product reviews, and recommendations.

When you access our website through a mobile device, we may automatically collect information, including but not limited to your mobile device ID and IP address, the type of your mobile device and its operating system, and other diagnostic data.

How We Collect Information

In the process, we collect the personal information you give us when you conduct a transaction on our website, such as your name, address, and email address. We will use your personal information for specific reasons, as stated in this privacy policy.

Why We Collect Personal Information

We collect such non-personal and personal information for the following purposes:
1. To enable us to contact you with general or personalized notices related to our services and our portrait commission agreement, as well as promotional messages such as news and special offers;
2. To provide you with ongoing customer assistance and technical support;
3. To provide and operate our services and perform our portrait commission agreement (including but not limited to processing your order, payment information, arranging for shipping, and providing you with invoices);
4. To attend and manage your requests.
5. To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we (or our business partners) may use to provide and improve our respective services; to develop and improve our website, and to provide a better user experience for you.
6. To comply with any applicable laws and regulations.

How We Store Our Website Visitors' Personal Information

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform through which we sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure secure handling of credit card information by our store and its service providers.

Retention and Transfer of Personal Information

We will retain and use your personal data to the extent and for as long as is necessary to comply with applicable laws, fulfill our legal obligations, resolve disputes, and enforce our legal agreements. We will also retain data, which is collected automatically when our website is used, or from the website infrastructure itself, such as the duration of a page visit. Such data will be retained for internal analysis purposes and for a shorter period of time, except when used to improve the functionality or strengthen the security of our website, or when we are legally obligated to retain such data for longer time periods.

Your information, including personal data, is processed at locations of the parties involved in the processing. This information may be transferred to and maintained on computers located outside of your country, where the data protection laws may differ from those in your jurisdiction.

How We Communicate with Our Website Visitors

We may contact you regarding any aspect of the commission process of your portrait, such as our Art Commission Agreement and its execution. We may also contact you to resolve a dispute, to collect fees owed, or as otherwise necessary, to enforce any applicable national laws and any agreement we may have with you. We may also contact you for promotional reasons to poll your opinions through surveys or questionnaires, to send updates about our company and our services, etc. We may contact you via e-mail, telephone, text messages, and postal mail. If you do not want to receive any promotional letters, please let us know via e-mail, and we will stop sending them.

How We Use Cookies and Other Tracking Tools

Our goal is to make your experience with our website as informative and user-friendly as possible. To achieve that, we use cookies and similar tracking tools to track the activity on our website and store certain personal information in order to analyze and improve our website. This privacy policy discloses which cookies we use on our website and for what purposes and durations we use them.

Cookies are small, often encrypted text files located and stored on a site visitor's browser. Web developers typically use them to keep track of the settings users have selected and actions they have taken on a site, and thus to help users perform certain functions and navigate their websites efficiently. To learn more about cookies and how to manage them suitably, please visit All About Cookies at https://www.allaboutcookies.org/.

By using and browsing our website, you consent to the use of cookies in accordance with our policy. You may set your browser to refuse cookies. If you choose not to accept cookies, you may not be able to use some functionalities or parts of our website.

Most browsers offer different ways to set your use of cookies. If you need information on how to access and control your cookie settings in various browsers, please go to:

• Cookie settings in Firefox https://support.mozilla.com/en-us/kb/enabling and disabling cookies

• Cookie settings in Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

• Cookie settings in Google Chrome https://support.google.com/chrome/answer/95647

• Cookie settings in Safari (OS X) https://support.apple.com/sl-si/guide/safari/sfri11471/mac

• Cookie settings in Safari (iOS) https://support.apple.com/en-us/HT201265

• Cookie settings in Android https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0

We may use persistent cookies, which remain on your personal computer or mobile device when offline, and session cookies deleted when you close your web browser. The cookies used on our website may be categorized as essential cookies. However, third-party applications on our website (e.g., Google Analytics) may include additional cookies.

Our website uses cookies to provide an excellent experience for our visitors. We use them to monitor and analyze the website's performance, operation, and effectiveness. Cookies are also necessary to ensure our website is secure and safe to use. We use cookies for relevant reasons such as system monitoring and debugging, security and anti-fraud, stability and system effectiveness measurement, and, in case of multilingual use, saving user language preference.

You can check the list of the following main cookies used by our website, including their type, reasons for their use, and their duration:

XSRF-TOKEN: used for security reasons, duration – session, cookie type – essential;
hs: used for security reasons, duration – session, cookie type – essential;
svSession: used in connection with user login, duration - 2 years, cookie type – essential;
SSR-caching: used for security reasons, duration – 1 minute, cookie type – essential;
_wixCIDX: used for system monitoring/debugging, duration – 3 months, cookie type – essential;
_wix_browser_sess: used for system monitoring/debugging, duration – session, cookie type – essential;
consent-policy: used for cookie banner parameters, duration – 12 months, cookie type – essential;
smSession: used to identify logged in site members, duration – session, cookie type – essential;
TS*: used for security and anti-fraud reasons, duration – session, cookie type – essential;
bSession: used for system effectiveness measurement, duration – 30 minutes, cookie type – essential;
fedops.logger.sessionId: used for stability/effectiveness measurement, duration – 12 months, cookie type – essential;
wixLanguage: used on multilingual websites to save user language preference, duration – 12 months, cookie type – functional.

Disclosure of Your Personal Information

Your personal data may be transferred if the Company is involved in a merger, acquisition, or asset sale. The Company may disclose your personal data if required by law or in response to valid requests by public authorities. The Company may also disclose your personal data in the good faith belief that such action is necessary to protect against legal liability, comply with a legal obligation, protect and defend its property or investigate possible wrongdoing in connection with the website and services offered by the Company.

Third-Party Service Providers

We may use third-party service providers that may place additional cookies on our website, for example, services that monitor and analyze the use of our website, such as Google Analytics. It is a web analytics service that uses the collected data to track and monitor the use of the website. It tracks and reports website traffic and shares this data with other Google services. You can install the Google Analytics opt-out browser add-on to opt-out of having your activity on our website available to Google Analytics. To opt-out of being tracked by Google Analytics across all websites, please visit this link: http://tools.google.com/dlpage/gaoptout. For more information about the privacy practices of Google, please visit the Google Privacy & Terms web page.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

How to Withdraw Your Consent

If you don’t want us to process your data anymore, please contact us at: info@artstudio-rdt.com.

The Company reserves the right to modify this privacy policy on any occasion, so please review this page periodically for changes. Changes and clarifications will take effect immediately upon their posting on the website. If we materially change the policy, we will post a notice on our website. Your continued use of our website following the posting of changes will mean you accept the changes.

Questions and Access to Your Personal Information

If you have any questions about our privacy policy or you would like to access, correct, amend or delete your personal information, you are invited to contact us at: info@artstudio-rdt.com.